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Initiation    Produce    Services    CONDITIONS BABY WEEKS 2020


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From October 1 to 21, 2020 bitti and have special prices on a selection of products.

Booking conditions
To benefit from the discounts, a reservation of 20% of the value of the product must be made from October 1 to 21, 2020. Full payment of the product must be made before October 21, 2020.
To benefit from the special Baby Weeks offers, the product must be collected before Monday, November 30. Otherwise the product will return to its usual price.

Baby Weeks conditions in lists
Promotional products can be added to the baby lists, but they will not count within the gift voucher, except for the Joolz brand promotion (gift of the bag for the purchase of the complete stroller).
In case of making a change outside the Baby Weeks promotional period, the difference must be paid with the PVP in force on the date of the change.

Baby Weeks conditions for online purchases
During the Baby Weeks period, shipments of gift web purchases will not be wrapped.

Changes outside the Baby Weeks period
In case of making a change outside the Baby Weeks promotional period, the difference must be paid with the PVP in force on the date of the change.

Conditions for shipments of products purchased in store
During the Baby Weeks period shipments have a cost of 6.9


If for any reason you are not satisfied with your order, you have a period of 14 calendar days to return it, counting from the date of delivery of the order according to the delivery receipt. (According to Art.44 of Law 7/1996 of January 15 on the Regulation of Retail Trade modified by Law 47/2002 of December 19).

In the case of wanting to make a change, the client must manage it by phone through the customer service number 934 197 319 (ext. 2), at that time the return will be processed and the process to follow will be confirmed.

For this, the product must be in perfect condition and in its original packaging (otherwise the product suffers a depreciation), as well as all the product documentation. Bitti will refund the consumer the total amount of the purchase, that is, the price of the product. The return shipping costs will be borne by the customer, as specified below.

In accordance with the exceptions to the Right of Withdrawal regulated in RDL 1/2007, the return of those products belonging to the group of car seats (for security reasons), assembled strollers or custom-configured products (personalized) will not be accepted.

Only in the event that was responsible for the change for causing damage or errors in the preparation of the order, would be responsible for the costs of collection and replacement.

Before proceeding with the reimbursement of the consumer's amount, the courier company will collect the product and once it arrives at bitti it will be verified that all the previously mentioned conditions have been met; Then bitti will make the refund in the bank account that the client will indicate in writing via e-mail to the email address within a maximum period of 7-14 days.

The collection costs from the courier company that will collect the product and return it to the bitti warehouse will be borne by the customer unless it is an error or defect of bitti.

In the case of a defective product, will take charge of the collection transport and the new delivery of the product in a space of 24 to 48 hours if it is available in stock. In the event that is not available, it undertakes to duly inform the client of the estimated replacement time. Only in the case of not being able to deliver the product in less than one week compared to the previously agreed time undertakes to refund the amount.

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