Joolz Aer2 stroller raffle
2% discount payment by transfer - except in baby lists
3% discount online gift voucher
Free shipping from €50 (peninsula)
1h free Parking on purchases over €60
Click&collect
By accessing your customer area, you can check the status of your order. There we will inform you whether it is in preparation, sent or delivered. You will also be able to check the gift checks that are available for your next purchase.
You can also check the status of your order through the phone of our Customer Service: 93 419 73 19.
The product sheet of each product contains the deadline by which bitti agrees to submit the product. It could be the case that the product was received earlier than had been established. If, on the other hand, there is an unforeseen delay, bitti will contact the customer to warn and report on how to proceed. (See the Terms of Delivery of the General Conditions).
You can pay by bank transfer, card, Bizum and PayPal.
The gift voucher is always linked to a user. To be able to use it you must log in to your account, formalize your purchase, and at the time of payment you will be given the balance available. Then you can check in a box the amount you wish to use for your purchase.
Don't worry! Bitti has strollers or any product you need for courtesy while we wait for yours to arrive.
To provide the best service, we ask you to contact bitti via phone 93 419 73 19, or by sending an email to web@bitti.es. We will give you an immediate answer on how to proceed under the Returns & Exchanges section of the General Conditions.
In this case, don't worry. bitti will take over the collection and reposition of the. We ask you to contact us through 93 419 73 19 or email postventa@bitti.es, so we can replenish your article as soon as possible.
However, it recalls that an article is considered defective when this defect comes from an anomaly in the manufacture or operation of the product. If it has come in a bad state for any other reason like transport, we ask you to specify it. Each cause has a different procedure established in the General Conditions.
If for any reason he is not satisfied with his online order, he has a 14 calendar days to return it, counting from the date of delivery of the order according to delivery warrant. (According to Art.44 of Law 7/1996 of 15 January of Ordinance of Minorist Trade as amended by Law 47/2002 of 19 December). If you have purchased the product in the physical store, you have a term of 30 calendar days.
Yes, repair management for all products acquired in bitti must be processed through this entity. We therefore ask you to contact bitti through 93 419 73 19 or by sending an email to postventa@bitti.es. Once we have received your request, we will inform you how to proceed according to the vendor conditions and your geographic location.
Sure! We give you the product you need for courtesy while we repair yours.
No, in bitti you don't need to make an appointment, you'll always be attended by one of our consultants within our business schedule.
Come with your car and park comfortably in the Loreto Parking located 40m from our store. We offer 1h of free parking for our customers for purchases above 60€. Our warehouse team will help you load your purchases.
Of course! We're a pet friendly establishment.
We have the Test&Go service, which allows you to test the stroller so that you can try it before buying it, so you'll be safe.
Park on the Loreto Parking located 40m from our store, and our warehouse team will help you testing them in your car, so you can make the decision. We offer 1h of free parking for our customers for purchases above 60€.
